Shipping policy

DELOE LLC – Shipping Policy

 

Thank you for shopping with DELOE LLC. We are committed to delivering your order in a timely and reliable manner. Please review our shipping policy below for details on processing, shipping times, and more.


1. Order Processing

  • All orders are processed within 2–5 business days (excluding weekends and holidays).
  • Once your order is processed, you will receive a confirmation email with tracking information.
  • During high-volume periods (sales, holidays, or new releases), processing times may be slightly extended.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times:

  • Standard Shipping (U.S.): 3–7 business days after processing
  • Expedited Shipping (U.S.): 2–3 business days after processing

Please note: Delivery times are estimates and not guaranteed.


3. Domestic Shipping (United States)

  • We currently ship within the United States.
  • Orders are shipped via trusted carriers such as USPS, UPS, or FedEx.
  • Tracking information will be provided once your order has shipped.

4. International Shipping

  • At this time, DELOE LLC does not offer international shipping.

  • Delivery times vary by destination (typically 7–21 business days).
  • If applicable, customers are responsible for any customs duties, taxes, or fees.

5. Order Tracking

  • Once your order ships, you will receive a tracking number via email.
  • Please allow up to 48 hours for tracking updates to appear.

6. Lost or Delayed Packages

  • DELOE LLC is not responsible for delays caused by shipping carriers, weather, or incorrect shipping addresses.
  • If your package is marked as delivered but not received, please contact the carrier first.
  • For additional support, contact us at Support@deloellc.com.

7. Incorrect Shipping Information

  • Please ensure your shipping address is correct at checkout.
  • DELOE LLC is not responsible for orders shipped to incorrect addresses provided by the customer.
  • We understand the frustration of lost cargo, if lost we will work with you

8. Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Contact us within 7 days of delivery at [Support@deloellc.com]
  • Include your order number and photos (if applicable)

9. Rates

·      Standard shipping is 8.00 USD

·      Express is 15.00 USD

·      Anything $70 and above , before taxes and fees upon purchase , shipping will be FREE


10. Contact Us

For any shipping-related questions, please reach out:

Email: Support@deloellc.com
Business Name: DELOE LLC